1. Controller
The controller for data processing on this website is CH PRO, S. A. (Relopan brand), Calle San Juan de Dios, Natá - 0204, Coclé, Panama. Contact: info@relopan.com, phone Americas +507 6782 1504, Europe +49 15679 633206.
Privacy
Privacy Policy
2. Collection and storage of personal data
When you visit the website, technically necessary data (e.g. IP address, date/time, requested page, browser) may be processed in server log files to provide and secure the website.
3. Contact and booking requests
If you use our form, we process the data you provide (name, email, phone, language, message) to respond to your request and coordinate a strategy call. Data is transmitted via SMTP to our mailbox and stored only as long as needed for processing or as required by law.
4. Cookies
We use necessary cookies / local storage for website operation (e.g. language preference, cookie consent). Optional analytics cookies (Microsoft Clarity and, if configured, Google Analytics 4) are set only if you consent in the cookie dialog. You can withdraw consent anytime via “Cookie settings” in the footer.
5. Analytics tools (Microsoft Clarity / Google Analytics)
If you accept analytics cookies, we use Microsoft Clarity (provider: Microsoft Corporation) to analyze user behavior (e.g. page views, click paths, heatmaps, session replays). Clarity may set cookies and transmit usage data to Microsoft servers. Measurement starts only after your consent. More information: https://privacy.microsoft.com/privacystatement and https://clarity.microsoft.com/terms. Google Analytics 4 may additionally be used for reach measurement if configured and consented to.
6. Your rights
Where applicable, you have rights of access, rectification, erasure, restriction, portability, and objection. You may also lodge a complaint with a competent supervisory authority.
7. Security
We take technical and organizational measures to protect your data against loss, manipulation, or unauthorized access. Absolute security during internet transmission cannot be guaranteed.
8. Changes
We may update this privacy policy to reflect legal requirements or changes to our services.